Bring lapsed members back with warmth, not spam.
MemberEmber researches every dormant contact, writes a genuinely personal email in your organization's own voice, sends it from your own account, and manages the whole renewal journey through to recovered revenue - so your dead list stops being dead.
Platform snapshot
$84k
Recovered revenue in the pilot view
3.2x
Reply lift from warm, personalized outreach
24/7
AI review and escalation handling
How it works
From dead list to recovered revenue, six steps.
1. Research
Ember Check™
Every dormant contact gets researched automatically - who they are, what's changed at their business since they lapsed, and why now might be the right moment to reconnect.
2. Find the hook
Rekindle Hooks™
From that research, MemberEmber surfaces 5+ specific, personal conversation-starters per contact - shared history, local relevance, what's new for them or your org.
3. Write
A unique email, in your voice
Every email is written from scratch for that one contact, in your organization's own tone - never a mail-merge template with their name dropped in.
4. Send safely
From your own inbox
Every message goes out through your own connected Gmail, Outlook, or ESP account, on a gradual warmup schedule that protects your sender reputation.
5. Listen & reply
AI reads every reply
Replies are classified by sentiment and intent, drafted for your approval (or auto-sent in Autopilot), and any grievance is escalated straight to a human - always.
6. Track revenue
Renewal Pipeline
Watch contacts move from Dormant → Rekindled → Conversation → Meeting → Renewed, with a running Recovered Revenue number that shows exactly what this is worth.
Everything included
Built for how Chambers and nonprofits actually work.
Warmth Score™
Every contact gets a 1-100 likelihood-to-re-engage score, recalculated automatically every time they open, click, or reply.
Ember Status
A simple, visual read on where each contact stands - Cold Ash, Ember, Spark, Flame, or Lit - so your warmest contacts are never buried in a spreadsheet.
Three ways to work
Staff mode (you write, AI personalizes), Approve mode (nothing sends without your click), or Autopilot (fully automated within guardrails you set) - pick the comfort level that fits your team.
AI Decisions Log
Every action the AI takes is logged with its reasoning, the model used, and the cost - nothing it does is a black box.
Instant, automatic unsubscribe
Any opt-out language in a reply - not just a link click - pauses every sequence and deletes queued emails immediately. Only a human can undo it.
Built-in compliance
Your physical mailing address and a working unsubscribe link are hard-coded into every single outreach email - not a template option someone can forget.
Send from anywhere
Gmail, Outlook, SMTP, SendGrid, Mailgun, Postmark, Elastic Email, or Amazon SES - connect the account you already use. We never touch your outreach infrastructure.
Server-side volume caps
Daily send limits and warmup pacing are enforced on our end, not left to a setting someone could misconfigure - your sender reputation is protected by default.
CSV import from your platform
Works with exports from GrowthZone, ChamberMaster, MemberClicks, Wild Apricot, or any CSV with name/email/business columns.
Any kind of dormant list
Not just membership dues.
Launch a campaign for whichever relationship went quiet - MemberEmber writes a genuinely different email for each type of ask.
Simple pricing
Pick a plan and start rekindling this week.
Starter
$99/month
Pro
$299/month
Premium
$499/month
Your dead list is sitting on recoverable revenue.
Every dormant member, sponsor, or donor on your list is a warm relationship, not a cold lead. Let's rekindle it.
Start a pilot